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When I execute it, to install, it fails to initiate. Watching on the process monitor, I can see the process terminates just as the unzipping finishes. Firewall problem? Go to Solution. View solution in original post. I recommend you delete the driver at the root level and Install the drivers, follow the steps below:.

In the Devices and Printers windows look for your HP printer. Type printui. Note: there is a space in between "printui. Note: The video is for win 8 but steps are similar for other operating systems as well. If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers! Raj I am an HP Employee. Background: it's a relatively new laptop that has worked fine, on USB cable, with both my and my W.

It's never been configured for wireless. Nor, to my knowledge, has it had a recent update, beyond the frequent stuff from MS. Back to the problem: I followed your steps and the same problem has manifested.

The HP installer process terminates just after the unzip completes. I don't know what I changed in all my attempts but it finally extracted the setup onto the OS drive as the printer model number and it ran from there just fine. Thanks for the tip about using the Run command I had forgotten all about that one! Why on earth can't HP sort that one?

It now prints okay from Word but when trying to print from Google, the green light on the printer just flashes and nothing happens! Oh, well, I guess you can't get everything with HP!!

Thanks again for your help. First, please be sure to cancel any active print from the print queue and then restart the printer, to ensure it is ready with the power light solid lit. If you may refer to Google Chrome, from the print dialog click the Change button, ensure the printer driver is selected and not HP Print for Chrome by any chance.

I would also check the Two-Sided option is not checked by any chance, then try printing and check for any difference. If that fails with the same results, also try clicking the "Print using system dialog..

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Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of HP Recommended. Product: Laserjet PW. Operating System: Microsoft Windows 10 bit. Restart your computer. TIA Solved! Tags 2. Tags: LaserJet PW.

Accepted Solutions. Level Message 8 of Shlomi Click the Yes button to reply that the response was helpful or to say thanks. Tags 3. Tags: hpsetup. Was this reply helpful? Yes No. HP Support Agent. Message 2 of It's a pleasure assisting you in finding answers to your technical queries.

To provide you with an accurate solution, I'll need a few more details: Are you facing this issue after an Update? When was the printer working for the last time? I recommend you delete the driver at the root level and Install the drivers, follow the steps below: 1. In Windows, search for and open Programs and features 2. Select your HP Printer 3. Select Uninstall 4. In Windows, search for and open Devices and printers 5. Click on the "Drivers" tab 9. Look for HP Printer driver. If you see it Click on it and click Remove at the bottom Select Ok Please follow the below steps to assign Manual IP: 1 Print a Network configuration page from the printer's control panel.

Keep me posted, how it goes! Have a great day! Message 3 of Nor, to my knowledge, has it had a recent update, beyond the frequent stuff from MS Back to the problem: I followed your steps and the same problem has manifested. Message 4 of Message 5 of Message 6 of Hi Raj, any progess on this one?

Message 7 of Raj - are you looking at this problem? Message 9 of Hi, Shlomi Thanks for the tip about using the Run command I had forgotten all about that one!

Message 10 of What browser you refer to Jacqueline? If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". By using this site, you accept the Terms of Use and Rules of Participation.